Information We Collect
When you use our website, we may collect the following information:
- Personal Information: Name, email address, phone number, postal address, and payment information when you make a booking or register an account.
- Booking Information: Details of the hotels, car rentals, or tour packages you have booked, including travel dates, preferences, and special requests.
- Log Data: Information such as your IP address, browser type, device information, and usage data to help us improve your experience.
- Cookies: We may use cookies to enhance your browsing experience and analyze website traffic.
How We Use Your Information
We use the information we collect for the following purposes:
- To Process Bookings: To confirm and manage your hotel reservations, car rentals, and tour packages.
- Customer Support: To communicate with you, provide assistance, and respond to inquiries.
- Personalization: To customize your experience by offering relevant recommendations and offers.
- Marketing: With your consent, we may send you promotional emails regarding our latest offers, discounts, or travel updates.
- Legal Compliance: To comply with legal obligations, such as fraud prevention and ensuring the security of transactions.
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following cases:
- Service Providers: We may share your information with trusted service providers who assist us in processing payments, managing bookings, or providing customer support. These providers are required to safeguard your data and only use it for the agreed-upon purposes.
- Legal Requirements: We may disclose your information if required by law or if we believe it is necessary to protect our rights, prevent fraud, or comply with a judicial process.
Data Security
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. Your data is securely stored, and any sensitive information, such as payment details, is encrypted during transmission.
Your Rights
You have the right to:
- Access Your Data: Request a copy of the personal information we hold about you.
- Correct Your Data: Request corrections to any inaccuracies in your personal information.
- Delete Your Data: Request the deletion of your personal information, subject to certain legal obligations.
- Withdraw Consent: You can withdraw consent to marketing communications at any time.
Changes to Our Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of significant changes by posting the revised policy on our website.
Contact Us
If you have any questions or concerns about our Privacy Policy or how your information is handled, please contact us